Precious metal dealers are a valuable source for investors who want to purchase gold and other precious metals. JM Bullion is one of the most popular online sources for these items, and it has been in business since 2011. This review will discuss how this dealer stacks up against its competitors regarding selection, pricing and customer service.
This article examines JM Bullion’s product selection, pricing structure and customer service policies in order to provide potential customers with an overview of their services. It begins by discussing each element individually before comparing them to two major competitors: GoldSilver and APMEX. The goal of this evaluation is to determine if the company provides competitive offerings when compared to similar vendors.
Finally, this review concludes with a summary that outlines the major points discussed throughout the analysis. By examining all aspects of JM Bullion’s services, readers can make an informed decision about whether or not they should use this vendor for their precious metal investments.
Overview Of Jm Bullion
JM Bullion is a leading retailer of gold and silver bullion, offering a wide selection of products from mints around the world. They offer both coins and bars in a variety of sizes to meet investors’ needs and preferences. JM Bullion also carries collectible numismatic coins with historic designs and rare dates. Customers can conveniently shop online or over the phone for their desired product.
In addition to selling precious metals, JM Bullion offers secure storage solutions through its partnership with Brink’s Global Services USA, Inc., which provides vaulting services at an off-site location. With these services, customers can store their purchased bullion in allocated or unallocated non-fungible accounts that are fully insured against theft, loss, or damage. These features make JM Bullion an attractive option for those looking to invest in physical gold and silver assets without having to worry about security concerns.
Selection Of Precious Metals
JM Bullion offers a broad selection of precious metals for investors, including gold and silver coins, bars, rounds, and other collectibles. The company also carries palladium, platinum and copper products. All JM Bullion orders are shipped in discreet packaging with fully insured delivery to protect customer investments. Customers can use the company’s website or app to browse comprehensive product descriptions that include images and relevant technical information. Each item is accompanied by an authenticity certificate issued by one of three third-party grading services: PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation) or ICG (Independent Coin Graders).
The company caters to customers looking for quality at affordable prices. To accommodate its range of clients, JM Bullion offers a wide variety of coins from world mints such as the United States Mint as well as private mints like Sunshine Minting Inc., Atlas Precious Metals, Monarch Precious Metals, SilverTowne Mint and others. Prices for items on the site vary based on market conditions but tend to be quite competitive when compared against similar products elsewhere online.
Pricing And Payment Options
JM Bullion offers competitive pricing on all of its products. Prices are updated regularly and customers can view the current market price for any item before making a purchase. Payment options include PayPal, credit card, bank wire transfer, check, Bitcoin, Ethereum, Litecoin, Ripple, and Mastercard. All payments must be made in US dollars and JM Bullion does not accept foreign currencies or other forms of payment such as cash or money orders.
JM Bullion also provides free shipping with insurance on all orders over $99 within the United States. Shipping times vary depending on the product and delivery location but typically take 3-5 business days to arrive after an order is placed. Customers have the option of expedited shipping at an additional cost if they need their items delivered more quickly. JM Bullion also offers secure storage solutions through Brinks Global Services for those who would like to store their precious metals securely offsite.
Shipping And Delivery Information
Shipping and delivery of precious metals purchased from JM Bullion is handled by USPS, UPS, or FedEx. All orders are insured against loss or damage during transit and a tracking number is provided for each order. Delivery times vary depending on the shipping method selected; however, orders typically arrive within 1-5 business days after being shipped. Express options are available at an additional cost if needed. Packages must be signed for upon receipt by an adult over the age of 18 with valid identification.
JM Bullion also offers secure storage and vaulting services through their SecurePlus program. Customers can store gold, silver, platinum and palladium in fully segregated vaults located throughout the United States providing added security to ensure that all investments remain safe until they are ready to sell or take physical possession of them. The service includes full insurance coverage while stored as well as flexible storage plans which allow customers to add, remove, or move bullion holdings between locations conveniently online via their account dashboard.
Customer Service Experience
JM Bullion offers customers a wide variety of options when it comes to customer service. From their website, they provide an FAQ page that answers basic questions about the company’s policies and services. They also have an email communication feature on their site where customers can reach out with any additional inquiries or concerns. For those who prefer to speak directly to someone, JM Bullion has provided a toll-free telephone number for both domestic and international calls. Customers are able to communicate with agents between 8:30 am and 5pm EST Monday through Friday.
In addition, JM Bullion provides helpful resources such as research articles, market analysis, product reviews, buying guides, and more which can be accessed from their homepage. Here are four key points that demonstrate how this precious metal dealer stands up in terms of customer service experience:
- Dedicated Toll Free Telephone Number for Domestic & International Calls
- Available Customer Service Hours (8:30AM – 5PM)
- Comprehensive Collection Of Helpful Resources On Their Website
- Email Communication Feature For Direct Inquiry & Concerns
Overall, JM Bullion provides excellent customer service experience by offering various means of communication combined with useful resources designed to make navigating the world of precious metals much easier for their customers.
Pros And Cons
Overall, JM Bullion is an experienced and reputable precious metals dealer. Their customer service team is knowledgeable and helpful, providing customers with a pleasant experience when purchasing or selling bullion coins and bars. Furthermore, the company is known for its competitive pricing on gold, silver, platinum, palladium products, as well as some rare coins. This makes JM Bullion an ideal choice for those looking to make investments in the long term.
On the downside, JM Bullion does not offer storage services to their customers. Additionally, their selection of rare coins may be limited compared to other dealers. Lastly, they do not accept any payment methods that are not backed by cash or electronic funds transfer such as credit cards or PayPal. Despite these drawbacks, JM Bullion remains one of the top choices among investors seeking quality precious metal products at competitive prices.
Conclusion
JM Bullion is a respected precious metal dealer that offers an expansive selection of products and competitive prices. Customers can purchase gold, silver, platinum and palladium coins in various sizes and denominations from JM Bullion. Prices are updated daily to reflect the current market rates, allowing customers to make informed purchasing decisions. The company accepts multiple payment methods including credit cards, bank wire transfers and paper checks for purchases. Shipping fees are calculated according to order size and delivery time frame with options ranging from standard to overnight service available. Customer service representatives at JM Bullion provide courteous assistance and timely responses via phone or email.
Overall, JM Bullion has established itself as a reliable source for buying physical precious metals online. With competitive pricing on its wide range of products along with convenient payment options, fast shipping times and helpful customer support staff, this vendor provides a safe and secure shopping experience for investors looking to add bullion to their portfolio. To further enhance the user experience, it would be favorable if JM Bullion offered additional information regarding storage services for clients who wish to store their investments in vaults offsite.