Chase Freedom Flex Credit Card Review

The Chase Freedom Flex Credit Card is a rewards card that many consumers find attractive due to its generous cashback offer. It provides an introductory APR of 0% for the first 15 months on purchases and balance transfers, as well as no annual fee. This review will provide an overview of this credit card’s features, benefits, and drawbacks in order to help users decide if it is the right option for them.

The Cash Back Program offered by the Chase Freedom Flex Credit Card allows customers to earn 5% cash back on up to $1,500 spent on combined eligible purchases in bonus categories each quarter they activate with 1% cash back on all other purchases made using the card. These bonus categories are subject to change every three months according to market trends and customer preferences. Additionally, new members can also receive a one-time $200 bonus after spending at least $500 dollars within 3 months from account opening.

Finally, this card offers additional perks such as access to credit score tracking services through Experian or FICO Score 8 models and exclusive discounts through select merchants when shopping online or in stores. All these features make the Chase Freedom Flex Credit Card one of the most attractive options available in today’s marketplace which makes it worth considering for anyone looking for a rewarding payment method.


The Chase Freedom Flex Credit Card is a rewards credit card that can help users save money on purchases. It offers 0% APR for the first 15 months, with no annual fee and an introductory bonus of $200 cash back after spending $500 within 3 months of opening the account. Additionally, it has rotating categories of 5% cash back as well as 1% unlimited cashback on all other purchases. In terms of security features, this card also comes with Zero liability protection from unauthorized use, fraud monitoring tools and purchase protection insurance. The application process is relatively simple and straightforward. All in all, this card provides users access to valuable rewards while remaining secure and convenient.

Benefits & Rewards

The Chase Freedom Flex Credit Card offers a variety of benefits and rewards to cardholders. Firstly, the card provides cash back on every purchase made using the credit card. Cardholders can earn 5% cash back in rotating categories such as gas stations, grocery stores, restaurants and wholesale clubs up to $1,500 spent each quarter when they activate the bonus category. All other purchases earn 1% cashback with no limit on what is earned annually. Additionally, new account holders receive a sign-up bonus of $200 after spending $500 within 3 months from opening their account. Furthermore, users are able to take advantage of 0% introductory APR for 15 months on balance transfers and purchases which can help them save money by spreading out payments over time without incurring additional interest charges. Overall, the Chase Freedom Flex Credit Card provides an array of valuable benefits that make it worth considering when looking for a new credit card.

Fees & Interest Rates

Moving on to fees and interest rates associated with the Chase Freedom Flex Credit Card, it is important for potential cardholders to understand what they are signing up for. There is no annual fee charged for this credit card and balance transfers incur a 3% fee of the amount transferred or $5 minimum whichever is greater. Cash advances have an even higher cost, coming in at 5% with a $10 minimum. The APR for purchases and balance transfers ranges from 14.99 – 23.74%, depending on one’s creditworthiness. Additionally, cash advances have their own APR rate that lies between 25.24%-28.99%. It is also necessary to note the penalty APR which can be applied if certain payments are not made by their due date; this could potentially cause further financial stress so it is best to stay informed of all terms and conditions before applying.

The payment due date each month is typically 21 days after the close of billing period, but there may be exceptions as determined by Chase Bank USA NA; full details may be found within the agreement provided upon approval of card application. Late fees range from $0-$39 per instance depending on how much has been spent during the current billing cycle prior to missing the payment deadline set forth by Chase Bank USA NA.

Customer Support

The customer support of Chase Freedom Flex Credit Card is available 24 hours a day, 7 days a week. Customer service representatives can be reached via telephone or through email and online chat services. The website also offers extensive FAQs that provide customers with answers to many common questions related to the card and its features. Additionally, the website provides guidance on how to dispute billing errors and other issues such as identity theft protection.

Customer service agents are knowledgeable about various aspects of the credit card, including account management, rewards programs, fraud prevention measures and more. Customers report feeling satisfied with their customer service experience due to helpfulness and professionalism of agents responding in timeframes that meet expectations. In addition, customer service staff have been noted for being polite and courteous when providing assistance.

Pros And Cons

The Chase Freedom Flex Credit Card offers a range of advantages. These include a welcome bonus of $200 after spending $500 on purchases in the first three months, 5% cash back rewards on up to $1500 worth of combined purchase categories each quarter and no annual fee. This card also features 0% introductory APR for 15 months from account opening and an unlimited 1% cash back reward on all other purchases. Furthermore, cardholders can receive extra benefits such as cell phone protection coverage and access to exclusive experiences through Chase Experiences.

On the downside, there is no sign-up bonus for balance transfers or foreign transaction fees charged by this card. Additionally, while it comes with an impressive array of features, compared to some similar credit cards, the Freedom Flex’s rewards rate may not be competitive enough for those who spend more than $1,500 per quarter in select categories. As such, customers wishing to maximize their earnings should consider alternative options that offer higher rates on certain types of transactions.


When searching for a credit card, there are many options available. Alternatives to the Chase Freedom Flex Credit Card include other rewards cards from Chase such as the Sapphire Preferred card and the Ink Business Cash card. The Sapphire Preferred offers two points per dollar spent on travel and dining purchases and one point per dollar spent on all other purchases. It also provides an introductory bonus of 80,000 points after spending $4,000 in the first three months. Meanwhile, the Ink Business Cash card offers five percent cashback at office supply stores and internet service providers; two percent back at gas stations and restaurants; and one percent back on all other purchases up to $25,000 annually. Additionally, this card has an introductory bonus offer of $750 when you spend $7,500 in the first three months.

In comparison to these alternatives, it is important to consider which type of rewards will work best for your needs – cashback or points – along with any annual fees associated with each option. Additionally, if you have high spending habits then looking into a higher tier reward program may be beneficial since they often provide more value than lower tier programs.


The Chase Freedom Flex credit card is a good option for those looking to maximize their rewards and flexibility. It offers generous cashback rates on everyday purchases as well as bonus categories that can be switched up each quarter. Additionally, it has no annual fee and provides exclusive perks such as discounts at select retailers and complimentary membership to certain services. The fees associated with this card are also reasonable when considering its features and benefits. However, customers should consider alternatives if they do not qualify for the 0% introductory APR period or need more than one additional user to share the account with them.

When taking all factors into consideration, the Chase Freedom Flex credit card stands out from other cards in terms of its reward structure and overall value proposition. For those seeking an easy way to earn rewards while shopping online or at local stores, this could be an ideal solution. Furthermore, its customer support team is available 24/7 to assist users with any inquiries they may have regarding their accounts or transactions. As long as customers remain mindful of their spending habits and pay off balances on time every month, this could prove to be a beneficial financial tool in the long run.

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