*Now for the Whole Family*
Special "Migration" Lifetime Offer
After a month with ProActive we had $300 extra. Now we’re making extra payments on our Credit CardsLetisha
Frequently Asked Questions
Eventually we’ll release it again better than ever!
Second, Call 877-287-2448 to report it and get a new card. Card Replacement fees may exist.
See Card Fees here
Pro-tip: Have your employer do a separate direct deposit straight to your ProActive account. Contact us on the support chat to get your numbers.
Note: ATMs charge us fees which we have to pass along to you.
See Card Fees here
BUT, it’s really easy to spend the money off and most users find that Cash at the teller or using an ATM ($2.50 Fee) will get the job done.
We do hope to have this feature out this Fall
● Insufficient funds. There are insufficient funds in the sending bank or credit union account to complete the
● Frozen account. A bank or credit union account has been frozen.
● Other reasons. A bank or credit union rejects the transaction for some other reason.
If a transaction fails, please contact your bank or credit union to check on the status of your account. Then either
re-initiate the transaction or ask your financial institution why the transaction may not be processed.
Additional information is needed to verify your identity. Please upload one of the following forms of identification:
● An unexpired, current, state-issued driver’s license or identification card OR
● An unexpired, current U.S. passport
If we ask for a bank statement:
Additional information is needed to verify that you are an authorized signer on your connected bank or credit union
account. Please upload a copy of a recent statement.
encrypted with 128-bit or greater encryption controlled by Transport Layer Security (TLS), and sit behind firewall and
intrusion protection. Our cloud service offers a highly secure environment with a dedicated security team.
If your card is a Mastercard then for Costco you’ll need to use it as Debit and enter your PIN.